Frequently Asked Questions and First Visit Details.

First time visiting Troy City Yoga? Below is all the information you’ll need for you first class. Drop us a message via the blue chat icon below if you have any questions at all.
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  • Location: Our address is 28 Anawan Street. We are right next door to Troy City Brewing in the same building as Rox Art and Axis Bats. We should show up under both google and Apple Maps. Look for our sign on the building, prayer flags and our Electric Buddha logo on the outside door. Below is a photo of our building. You will find our studio on the first floor, just follow the signs!
  • Parking: It is city style parking, so allot yourself plenty of time to find a space. You can park anywhere street side in front of the building on Anawan Street, behind the building on Mill Street, or on the side street, Pond Street.  In the unlikely event that parking is full, you can park against the back of our building in the Loading Zones (Mill Street).​
  • Visiting from out of town? We have all the props you need! Yoga mats, blocks and other tools are free to use at the studio. Students are responsible for thoroughly cleaning any borrowed item with the use of cleaning sprays and wipes provided.
  • Cancellation Policy: With class capacity restrictions in mind, our late cancellation and no-show policy will be strictly enforced. No exceptions. If you cancel after the 2 hour window or “late cancel” you forfeit your space. We do not offer refunds for missed classes. All Unlimited Memberships are subject to $10 late-cancel and no-show fee per occurrence. Protocol is subject to change at any time. We cannot process reservation cancelations via our social media accounts or email, you must do this via your ribbon account.
  • Join the Waitlist: Waitlisting is a great way to get into the class you register for and it's not uncommon to move through an entire waitlist so chances are always VERY high that you will get in. We will automatically add you to the roster up to 1 hour before class start time.
  • Refund Policy: Drop ins, class packs and all memberships are non-refundable. Memberships can be paused at any time. 30 days notice for membership cancellations.
  • The Space: We are still making improvements to the building. You will continue to see awesome updates made and commons spaces created. Thank you for bearing with us while we finish crafting this new home!
  • Arrival: You are welcome to arrive up to 10 minutes prior to class start time, please no earlier. This gives us enough time to turn over classes and clients between sessions.
  • Pre-Register: Kindly preregister for class via our scheduling page here. 

We are so grateful for the opportunity to host you in our new sanctuary and for you to meet your new yoga fam. 

Looking forward to practicing with you all soon!

Covid-19 Studio Protocol:

  • If You're Sick, Stay Home: ​Sniffles? Cough? But Abbe, it’s not covid. Stay home anyway- no one wants to catch your cold either. Late Cancel Policy and No Show Policy are still effective, however Class credit can be redeemed for a virtual class via our On-Demand Library.
  • Canceling Class: You can cancel your reservation directly through the app or the Momence website. Do not DM us on IG or text Abbe. She won’t answer.​​
  • Cleaner Air: Our Viral Air Filters will be running and blower heat will be switched off for the duration of class. We have converted to super sexy Infrared Radiant Heat, which studies show can help limit spread of Covid-19 and other viral and bacterial particulates. And it feels OH SO GOOD.
  • Shared Props and Equipment: At this time we are still allowing the use of shared props. Students are responsible for thoroughly cleaning the shared props after use with the cleaning sprays and wipes provided. This is subject to change at anytime and without notice.
  • Arrival: You are welcome to arrive up to 15 minutes prior to class start time, no earlier. This gives us enough time to turn over classes and clients between sessions.
That is all. Stay safe out there everyone and get to yoga.